PRIVACY POLICY

🔐 Privacy Policy

This Privacy Policy (“Policy”) governs the manner in which we collect, use, maintain, and disclose information collected from users (“User” or “you”) of our website, application, or affiliated services (“Platform”). This Policy is designed to comply with applicable data protection laws, including but not limited to the U.S. Privacy Act, the Children’s Online Privacy Protection Act (COPPA), the CAN-SPAM Act, and the Fair Information Practice Principles.

📘 Definition of Personally Identifiable Information (PII)

“Personally Identifiable Information” refers to data that can be used, either alone or in conjunction with other information, to identify, contact, or locate a natural person. This includes, but is not limited to, names, email addresses, phone numbers, and other identifiers as defined under U.S. privacy law and information security standards.

📥 Information Collection

Categories of Data Collected

We may collect the following categories of PII when you interact with our Platform:

Full name
Email address
Telephone number
Other identifiers voluntarily submitted via forms or registration

Collection Mechanisms

Information is collected when you:

Submit inquiries via contact forms
Register or place orders
Engage with marketing communications
Participate in live chat, email, or phone correspondence

🎯 Use of Information

We may process your PII for the following legitimate business purposes:

To respond to inquiries and provide customer support
To personalize user experience and improve service delivery
To administer promotional campaigns and marketing outreach
To comply with legal obligations and enforce our policies

🛡️ Data Security Measures

We implement commercially reasonable safeguards to protect your PII, including:

Secure Socket Layer (SSL) encryption for sensitive data transmission
Restricted access to secured networks by authorized personnel only
Regular malware scanning and system integrity checks
Use of third-party payment gateways for transaction processing (no local storage of payment data)

🍪 Cookies and Tracking Technologies

We utilize cookies and similar technologies to enhance user experience and analyze site performance. These may include:

Preference retention for future visits
Advertisement tracking
Aggregated analytics for traffic and interaction trends

You may configure your browser settings to disable cookies; however, doing so may impact certain functionalities.

🔄 Third-Party Disclosure

We do not sell, trade, or otherwise transfer your PII to external parties without prior notice, except:

To trusted service providers who assist in operating our Platform under confidentiality obligations
When required to comply with legal mandates, enforce policies, or protect rights and safety

Non-PII may be shared for marketing or analytics purposes.

🔗 Third-Party Links

Our Platform may contain links to external websites. These entities maintain independent privacy policies, and we disclaim liability for their content or practices. We encourage users to review the privacy policies of any third-party sites visited.

👶 Children’s Privacy (COPPA Compliance)

We do not knowingly solicit or collect PII from children under the age of 13. Our Platform is not directed toward minors, and we adhere to the COPPA guidelines enforced by the Federal Trade Commission.

⚖️ Fair Information Practices

In accordance with the Fair Information Practice Principles:

We will notify affected users via email within seven (7) business days in the event of a data breach
We uphold the Individual Redress Principle, allowing users to pursue legal remedies against non-compliant data processors

📧 CAN-SPAM Compliance

To comply with the CAN-SPAM Act, we:

Avoid deceptive subject lines or sender information
Clearly identify promotional content
Include our physical business address
Provide opt-out mechanisms in every email
Honor unsubscribe requests promptly

📞 Contact Us

For questions or concerns regarding this Policy or your personal data, please contact us via the designated communication channels provided on our Platform.